Contact Ochre Pierre for assistance with product enquiries, sizing guidance, order support, shipping updates, returns, or general customer care. Whether you’re shopping for our premium linen shirts or need help after placing an order, our team is here to provide prompt and reliable support.
At Ochre Pierre, we believe exceptional customer service is as important as exceptional craftsmanship. We are committed to delivering a seamless shopping experience, from helping you choose the right size to answering questions about fabrics, orders, shipping, and product care. Every enquiry is handled with attention, transparency, and care.
We aim to respond to all enquiries within 24–48 business hours. For faster assistance with existing orders, please include your order number in your message.
You can reach us using the contact form below or email us directly at hello@ochrepierre.com. Based in Mumbai, Maharashtra, India, we proudly assist customers across India and selected international destinations.
We usually reply within 24–48 business hours.
Yes, we offer worldwide shipping to selected destinations.
Yes, subject to our Returns & Exchanges policy.
Tracking information will be sent once your order is dispatched.
At Ochre Pierre, we are committed to delivering premium linen clothing with exceptional customer service. Whether you have questions before purchasing or need support after your order, our team is dedicated to providing timely, transparent, and personalized assistance.

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